Past Incidents

Op woensdag 15/jun 11:55 zien we een aantal diensten down gaan. Eerste indicatie is extern netwerk. Impact op voice / websites (reseller, wholesales, klantentool,...)

12:02: systemen rapporteren terug alles ok

Transit issues, mogelijks nog altijd Telenet problemen.

13:38: laatste issues VOICE nog zijn ook opgelost, account_limits was blijven hangen in de db

Dear Customer, The Emergency maintenance will be executed today Tuesday 14/june/2016. Weepee is planning to carry out an network intervention during the following time window:

Start Date & Time : 14/june/2016 - 22h00 End Date & Time : 15/june/2016 - 00h00

Planned activities : Damaged FIST needs to be replaced These works will be executed by: Verixi There will be a downtime of: not longer than 2 hours. We apologise in advance for any inconvenience caused and assure you that we will do everything to avoid interruption of your services or to minimise it as much as possible. Internet connection in Greenbrigde will be down during this period.

Downtime noticed between 22:06 and 22:09

Incomming calls naar toll free nummers hosted door Voxbone geven error. Impact gezien tussen:

start: 2016-06-13 10:07:49 stop: 2016-06-13 12:34:33 impact op nummers 3280026066 3280026123 3280026126 3280026200 3280026537 3280026554 3280026660 3280026789 3280026818 3280026870 3280026990 3280099216 3280099996

Oorzaak was credit card issues tussen Weepee en Voxbone.